GreenKey delivers commercial EV charging repair across Central Virginia for workplaces, multifamily properties, public sites, and fleet locations — locally owned, Class A licensed and insured, with 70+ years of combined experience diagnosing the full commercial charging system.
Our repair starts with figuring out the problem before the repair job — including the provisioning, access-control, commissioning, and admin-credential layers many providers can't touch. No bouncing between vendors with no accountability.
Workplaces, multifamily, and retail hosts need charging that works across multiple ports and user groups. We repair with that context in mind — partial failures get component-level diagnosis, not an automatic full-replacement conversation.
A lot of companies "solve" repair by selling a replacement because that's all they can do. Our recommendation is based on diagnostics — restore capacity without overcorrecting and overspending.
If a charger was hit by a vehicle, shows burn marks, has exposed wiring, or is sparking — turn it off at the breaker and call us. Don't wait for a scheduled visit. GreenKey prioritizes safety-related commercial repair to protect your site, your tenants, and your liability.
Dedicated coverage in Richmond (the Fan, Museum District, Southside, and tighter urban garages), Chesterfield (garages, driveways, and townhome communities), Glen Allen (Short Pump, Innsbrook, and neighborhoods off Nuckols Road), Midlothian, Powhatan (detached garages, long driveway runs, rural properties), and Charlottesville & Albemarle County. Don't see your neighborhood? Send us your address and the charger brand/model, and we'll confirm coverage and the next step.
Send a quick triage packet: station make/model + site station ID/serial, which ports are affected, a photo of the screen or error message, and whether the station is networked/managed and who holds the admin login. Accurate diagnosis is the first step — we identify whether the fault is upstream power, configuration/communication, or a failed component, then advise repair or replacement based on what's actually happening.
No. Turn it off at the breaker immediately, tag it clearly, and document the damage. An impact can create real safety risks, so schedule repair as soon as possible.
Many commercial failures are repairable — worn connectors, communication faults, grounding-related fault conditions, or specific component failures. GreenKey's process focuses on accurate diagnosis before recommending replacement, so you restore capacity without overspending.
Send the station make/model, affected ports, and a photo of the screen — we'll confirm coverage and next steps right away.