Blinking red, dropping mid-session, or stuck offline? GreenKey's Class A electricians understand Tesla's Gen 3 light codes, confirm voltage under load, and address the cause behind the issue — in your driveway, garage, or multi-port commercial setup.
Fault lights, "reduced charge speed," and mid-session drops trace to loose terminations, incorrect breaker sizing, marginal conductors, grounding issues, or moisture tracking into an outdoor fitting. Before we touch apps or settings, we verify the electrical side.
Chargers that were never fully commissioned, are stuck in a setup loop, or fell offline after a router change. We recover commissioning, push firmware, and confirm schedules actually execute.
Two or more Wall Connectors with misconfigured power management look exactly like hardware failure. We validate group IDs, leader/follower roles, and amperage caps.
Do not use a Wall Connector that appears damaged, and do not attempt to disassemble or repair it yourself. Stop charging and call for service if the cable is cracked, frayed, or broken; the unit fails after basic reset steps; or fault behavior returns immediately after resets.
What you can do safely: disconnect and reconnect once, then try again. If it persists, turn OFF the Wall Connector's breaker, wait ~10 seconds, turn it ON, and try once more. Beyond that, the next steps involve electrical verification and device-level diagnosis that homeowners and site maintenance teams shouldn't attempt.
Dedicated coverage in Richmond (the Fan, Museum District, Southside, and tighter urban garages), Chesterfield (garages, driveways, and townhome communities), Glen Allen (Short Pump, Innsbrook, and neighborhoods off Nuckols Road), Midlothian, Powhatan (detached garages, long driveway runs, rural properties), and Charlottesville & Albemarle County. Don't see your neighborhood? Send us your address and the charger brand/model, and we'll confirm coverage and the next step.
Often, yes. Repair comes down to identifying whether the fault is an upstream power issue, a configuration or communication breakdown, or a failed Wall Connector. We confirm the cause, then advise a repair path or replacement path based on what's happening.
Frequently not a hardware failure. Two blue blinks mean the Wall Connector is connected but not ready to charge — charging may be blocked by configuration like scheduled charging or access control. We check those settings first, then move to electrical verification.
Yes — a common scenario. The Wall Connector is indoor/outdoor rated, but Tesla's own guidance says to inspect for water ingress, and certain fault states are associated with moisture. We determine whether water exposure is the cause, document what we find, and advise repair, component replacement, or a warranty path.
Blinking, not charging, tripping, or inconsistent — you need a team that works on EV charging every day. Locally owned, Class A licensed and insured, 70+ years of combined experience.